How long should the fundraiser last?
We recommend 2 weeks but it's your decision and it can go as long or short as you want. .
When will our check be mailed after the fundraiser?
Typically checks are mailed within two weeks from the close of the fundraiser. .
How do we get people to log-on and purchase?
We work with you to create an online campaign which can be shared via Facebook, Twitter and email. You will want to make sure members forward the email with the unique link to all of their friends and family. Do not direct people to hipchixfundraisers.com. They have to follow your unique link (which we provide you) in order for the sale to track properly to your charity .
Can my friends and family forward our charities unique link to their friends?
The success of your fundraiser will depend on this! Encourage your friends to forward the campaign to their friends. Remember your charity gets a minimum of 40% of all the sales that are made through your unique link. The more people who get your unique link the higher your sales! .
Can we do the fundraiser more than one time per year?
Yes, charities can do the fundraiser multiple times per year .
When will orders ship?
Individual orders will be shipped as timely as possible. We will not wait for the end of the fundraiser to mail out the orders .
Is this jewelry sterling silver?
If an item is sterling silver, it will indicate so in the description .
What is your return policy?
If you are not fully satisfied with your purchase, Hip Chix is happy to do an even exchange for another item on the site. Unfortunately we can not do refunds as 40% to 50% of the purchase would have gone back to the charity that you were supporting. Exchanges must be done within 14 days of the receipt of your item. You pay the shipping to send the item back; however, hip chix will ship your new item at no cost back to you .
What if my item is damaged during shipping?
If your item shows up damaged in the mail, please call hip chix as soon as possible .